FAQ

All tracking numbers are provided via email with your tracking number once your order has been shipped. This email will include all the details you need to track your package. If you do not see the email in your inbox, please check your spam or junk folder.

1. Find the product you want to purchase.
2. Select the ‘Add to Cart’ button.
3. In the upper right-hand corner, click ‘My Cart’ when you have completed your shopping.
4. Press ‘Proceed to Checkout’ to proceed with your purchase.
5. Enter the address you would like your order shipped to.
6. Select your preferred Shipping Method.
7. Click Next
8. Verify your Address – pick the suggested or original address
9. Select your preferred payment method.
1. Credit/Debit Card – Enter your card information. NOTE: If your billing and shipping address are not the same, please uncheck the box and enter your billing information.
2. PayPal Express Checkout – Click the ‘Continue to PayPal’ button at the bottom of the page.
3. You will be emailed a receipt for your purchase shortly and receive a tracking number within 1 to 3 business days.

We accept all major credit cards: Visa, MasterCard, Discover, and American Express. We also accept PayPal

Make sure that your billing address matches the exact name and address on the credit card you are using for your purchase. For more help, please contact a customer service representative at 855-252-8884

All orders are shipped within 2 business days, Automated Order Acknowledgements will be emailed accordingly. If you need the invoice after the package has been delivered, please reach us at 855-262-8884 with the order number. An invoice can be emailed to you upon request.

NO, we no longer offer FREE SHIPPING. Instead, we have switched to a low cost model to insure that you get the cheapest shipping possible.

Our products are shipped from multiple warehouse locations across the United States. These include Illinois, Pennsylvania, Georgia, Texas, and California. The warehouses are strategically selected based on the zip code you provide at checkout to ensure the most efficient and timely delivery possible at the lowest cost.

The orders typically ship via UPS Ground, UPS SurePost, or LTL. It usually takes anywhere from 1 - 3 business days for the delivery of your package.

Yes, we do accept returns. All returns must be made within 30 days of your order date. Please note that we cannot accept damaged items, and the products must be in their original condition for a return to be processed.

Yes, please call us at 855-262-8884 to help cancel your order. Our business hours are :-

Monday - Friday from 8 am to 5 pm.

Yes, if the order has not been shipped we are able to change the shipping address. Please contact us at 855-262-8884 for further information.

To provide quality products at competitive prices, we source from various vendors. We hold high standards for our vendor partners regarding the integrity of our products. We understand that customers may have a preference for a specific brand they obtained on their previous order, however, we are generally unable to fulfill specific brand requests.

No. Your personal information is protected and not accessible to any outside companies. we do not collect information about you or your company while you are on our site.

A "mil" is a unit of measurement used to indicate thickness, commonly in the plastic industry. One mil is equivalent to one-thousandth of an inch (0.001 inches). For example, a 5-mil plastic sheet is 0.005 inches thick.

We are unable to offer individual products. All our items are sold by the bundle, case, roll, or other bulk quantities. This allows us to provide the best value and pricing to our customers.

Our products are carefully packaged for safe delivery. They are either shipped in protective cartons and boxes or securely strapped together and wrapped in multiple layers of protective stretch film to ensure they arrive in excellent condition.

The maximum weight of our boxes depends on their Edge Crush Test (ECT) rating. To find the specific weight limit for each box, please refer to our Box Guide, which provides detailed information on the maximum weight capacity based on the ECT rating.

Yes, we do provide samples, but it depends on the specific item you're interested in. If you have questions or need more information about samples, please feel free to contact us, and we’ll be happy to assist you.